Policies

Colors

Accurately capturing the color of naturally hand-dyed yarn in photographs is very difficult. All my photos are taken with natural lighting on a DSLR camera and lightly edited to ensure that colors are displayed as accurately as possible. However, variations in dye lots, lighting conditions, and screen monitors mean that variations in color are going to happen.

Returns and Refunds

All sales are final.

I strive, both in the products I make and those I purchase for resale, to offer only the highest quality products to my customers. 

If you feel the product you received is in some way defective, please email me at ethanpyle@refractedlightfiberarts.com to discuss how I can make it right.